The government school of Polapathar village in Betul, MP, had toilets for students and 3 handpumps, but no water. As a result, the students had no access to drinking water and were forced to go out of the school for open defecation because toilets could not be used. This was also resulting in girls dropping out of school after 7th or 8th standard.
We, The People
07 February 2018
Village women file online complaint and get handpumps repaired!
Rashmi didi had been concerned about this issue for a long time, she tried talking to the Sarpanch and the teachers of the school but nothing changed. Nobody knew who is responsible to resolve this problem. When she became a part of the CLEP cohort and understood the Constitutional framework of working on an issue, she wrote an application and gave it to her Janpad Panchayat as well as the District Education Office of Betul. The officer refused to accept her complaint and sent her to PHE department, who ensured that the problem would be solved. But again, nothing changed. After going to many offices and waiting for more than a month she decided to file an online complaint. And within 15 days the handpumps got repaired. She shared that not knowing your role and responsibilities, as a citizen is probably the only thing, which stops people from taking action. But once you understand the power of the Constitution and your Rights as a citizen, there is nothing that can stop your efforts.